Whether you’re an architect designing a standout commercial space or a designer looking to add a bold accent to your next project, our FAQ has you covered. From understanding how our custom panels are made to tips on installation and maintenance, we answer the most common questions to help you bring your vision to life—beautifully and efficiently.
Do you have complete catalogues, binders, brochures, or full sample sets? We don’t provide full sets or printed catalogues because we have so many unique designs. However, don’t worry—all our product information is available on our website.
Do panels come with lighting or backlighting? Our panels are designed to look stunning when backlit, but they do not include integrated lighting systems. We work with trusted lighting partners and are happy to recommend solutions. Get in touch to discuss your project’s needs!
Can I request more than 10 samples? We usually limit samples to ensure everyone gets what they need efficiently. But if your project requires something specific, let’s schedule a call to determine the best samples to fit your needs.
Are the samples free? Yes, samples are free! However, a shipping fee may apply depending on your location. The good news: that shipping cost will be credited toward your final order.
Do you have representatives in my area? Mostly, we handle projects directly, but in certain areas, we have representatives. Tell us where you’re located, and we’ll connect you with the right person!
What sizes do your panels come in? Every panel we make is customized for your project. That means they are cut to order and made to order. The largest size we offer is typically 4 by 8 feet (1.22 by 2.44 meters), but we can cut panels to fit exactly what you need.
How is pricing determined? Prices depend on your specific project requirements, like size, materials, finishes, and shipping. Share your project details, and we’ll provide a customized quote.
How fast can I get a quote? You’ll receive your quote within 24 hours, maximum. We know your time is valuable!
What are your lead times? Do you keep panels in stock? All Lumigraf panels are made to order, ensuring each piece meets your project’s specifications. We do not carry inventory. Typical lead times are 10 to 15 business days, depending on the complexity and quantity of your order.
Can your panels be used outdoors? Our panels are designed specifically for indoor use. They’ll look beautiful inside your space!
Where can I get your spec sheets? Get in touch with the team, and we’ll send you what you need.
Where do you ship? We ship our panels worldwide! Once we understand your project requirements, we’ll provide a quote that includes both the product and shipping costs.
I want to explore partnership or reselling opportunities with Lumigraf.
For any partnership or reselling opportunities with Lumigraf, please contact us directly. We’d love to discuss how we can work together!
Still have questions?
Feel free to call us or write to us — we’re here to help you explore a world of opportunities with Lumigraf.